“It’s a system failure … we have not provided our front-line supervisors and managers with the proper tools, policies and procedures that allow them to use their common sense,” said United Airlines CEO Oscar Munoz. He went on to say, […]
Alaska has a reputation for being a state of pioneers with a can-do attitude, and I had the good fortune of recently meeting someone who exemplifies this spirit in spades. I had the pleasure of sharing lunch with Orin Seybert, […]
A recent New York Times article (by Sabrina Tavernise 12/6/2016) addresses, “the proliferation of fake and hyper-partisan news that has flooded into Americans’ laptops and living rooms.” The issue Sabrina highlights is that in the age of social media, raw […]
Ford’s Pinto disaster, GM’s ignition switch debacle, and Tepco’s nuclear catastrophe at Fukushima – all unintended consequences of company goals to manage costs. Lucent Technologies and Enron’s goals were all about market value growth – neither company survived. Toyota’s issue […]
New Edition: Becoming a Leader: Nine Elements of Leadership Mastery
Becoming a Leader: Nine Elements of Leadership Mastery is a must-have resource for practicing managers, consultants, and practitioners, as well as applicable to graduate and undergraduate courses on leadership. Read More ►
Wow! This work transcends typical book text to become a development experience with self-assessment exercises for old, new, and next-generation leaders. True to its title, Applied Leadership Development delivers plenty of applications in the art and science of leadership. Read More ►